HR & Payroll
What is my official termination date?
Your termination date is outlined in the email you received from HR/your manager. You will be paid through your termination date, and your benefits will continue through the end of the month.
How is my severance payment calculated?
Please refer to Appendix A of your Separation Agreement for information regarding the calculation of your severance pay.
All severance payments are conditioned on accepting the terms of a Separation Agreement and General Release. Separation Agreements will be delivered on your termination date to your personal email address on record.
Will I receive the Q4 Company Performance bonus payout?
Yes, Q4 company performance bonuses will be paid to all eligible, impacted employees on the March 14, 2025 payout date, following the standard payout schedule.
When and how will I get my Separation Agreement?
HR will send a DocuSign of your Separation Agreement to your personal email address of record in Workday on your termination date. Once you receive your Separation Agreement, you’ll be given forty-five (45) calendar days from your date of termination to carefully review the Agreement before signing.
When will I receive my final paycheck?
Your final paycheck will be sent via direct deposit to the account you have set up in Workday on the next regularly scheduled payroll date following your termination date, or sooner if otherwise required by applicable law.
When will I receive my severance payment?
Your severance payment (a separate check from your final paycheck), less any applicable taxes and/or payroll deductions, will be paid by direct deposit within 30 days following the expiration of the revocation period in your Separation Agreement. No 401(k) deductions will be taken from severance payments. All severance payments are conditioned on accepting the terms of a Separation Agreement.
Your check will be mailed to your home address in the form of a “live” check, if required by law, so please confirm your address in Workday and update if necessary.
Will my severance payment be taxed at a higher rate?
Your severance payment will be taxed as supplemental income. The federal tax withholding rate for supplemental income is 22%. Severance pay is subject to federal, state and local payroll taxes.
Will my severance payment be paid out in multiple installments?
No. Your severance payment is paid as a one-time lump sum payment, according to the terms of your signed Separation Agreement.
Can my severance payment be renegotiated?
You will not be able to negotiate severance because all severance amounts are calculated with a consistent formula based on your tenure and base pay (or adjusted base pay). Final severance amounts were calculated in the same method for every employee impacted in this layoff. This consistency is needed to ensure all employees are treated fairly and equitably.
What happens if I don’t sign my Separation Agreement?
You have 45 days from your last day of employment to consider whether you sign the agreement. The severance offer will expire at the end of those 45 days. Please note that the severance payment is separate from your final paycheck.
How do I update my address in Workday?
To update your contact information in Workday prior to losing system access on your last day with Redfin, log into Workday, click on “View all Apps” in Quick Tasks, click on “Personal Information,” then click on “Contact Information” in the “Change” section. Please make any updates today before your access to Workday is cut off.
If you need to make changes to your contact information after your last day, please contact Transitionsupport@redfin.com.
Can I still access my pay statements and W-2s through Workday?
After separating employment with Redfin, you will still be able to access your pay statements and W-2s via a new Workday login and password. You’ll receive a Redfin Departure email that will contain your new username and password to log in after your final day of employment, which is outlined in the email you received from HR/your manager. Please be sure to update your personal email address prior to the close of business on your last day worked (as outlined in the email you received from HR/your manager) in order to receive this information.
What happens to accrued, unused vacation, sick, flex, or Redfin R&R time?
Any accrued, unused vacation time will be cashed out and included in your final paycheck. Any accrued, unused sick, flex-days, and Redfin R&R will not be paid out unless local law requires us to do so.
What happens to my 401(k) retirement plan?
You can still access your account online via Transamerica. Within a month of your last day, Transamerica will mail you a distribution kit with complete instructions regarding your 401(k) account options to include details around rollovers, distributions, etc. A Tax Advisory document will also be included that explains the taxation of your funds. Information regarding any outstanding loan options will also be included in the distribution kit. Visit https://transamerica.com/portal/ or call (800) 401-8726. Your 401(k) contributions and employer match continue through your last paycheck.
I’m enrolled in the Employee Stock Purchase Program (ESPP); what happens to my payroll elections?
If you participated in an ESPP offering period that has ended, then the shares you purchased will remain in your E*Trade account for you to hold or sell as you choose.
If you are still due a refund from a prior offering period in 2024, it will be included in your January 17, 2025 paycheck, if applicable. If you are participating in an ESPP offering period that hasn’t ended at the time of your departure, your contributions will be fully refunded to you on your last paycheck.
What will happen to my equity?
Awarded equity is managed through your E*Trade account. After your departure, you will still have access to your account to manage any vested equity. Additional questions should be directed to stock@redfin.com.
Vested options
If you have unexercised stock options, you will have three (3) months after your last day of employment to exercise them. If you do not exercise your stock options within the three-month window, the options will be forfeited. You can exercise your stock options through your E*Trade account.
Vested RSUs
Shares resulting from vested RSUs will remain in your E*Trade account for you to hold or sell as you choose.
Unvested RSUs
Since your termination date is before the next vesting date of February 20, shares resulting from your unvested RSUs will ordinarily be forfeited upon your termination.
What happens to my outstanding expenses?
If you have any reimbursable expenses, please submit them using Coupa. You will then have 14 days to submit any expenses before your Coupa access expires.
How to Access Coupa: https://redfin.coupahost.com/
Username: Redfin email address
Password: LastName + Year of Birth (4 digits) + Last four of SSN
When entering the information to log in, please ensure that there are no spaces. Last name should be capitalized and include hyphens if you have them.
Example: Jones19859999 or, if you have a hyphen: Jones-Smith19859999
If you have trouble signing in, please email: it-help@redfin.com.
Is my non-compete still valid?
Some employees have a one-year non-compete obligation in their Employee Assignment, Arbitration and Confidentiality Agreement or Business Protection Agreement with Redfin. Except for certain director and above level employees, Redfin will waive this non-competition agreement for employees selected for the reduction in force to assist in their transition to other jobs. All other provisions of employees’ contracts, including their obligations not to disclose Redfin’s confidential information and non solicitation obligations, remain in full force and effect.
Equipment & Personal Items
How long will I have access to Redfin systems?
As mentioned in your HR follow-up email, you will start losing access to Redfin apps at 5:00 PM Pacific Time on your last working day. Your HR follow-up email lists your last working day.
What equipment am I required to return?
Please only return laptops, webcams, and iPads that Redfin provided to you.
We only expect you to return items that were standard for your role. For example, if you’ve never had a Redfin-issued iPad because it wasn’t standard for your role, we won’t expect you to return one.
How do I return my laptop, webcam, and/or iPad? What is the deadline to return those items?
- IT will send you a prepaid shipping label and return instructions by the end of the day on January 10, to your personal email.
- Your equipment must be in transit to Seattle within four weeks of your last day worked, sooner if possible. The email from HR/manager will list the exact date.
- Redfin will reimburse you for boxes, packing material, and packing fees.
- The most convenient option is to take your shipping label and equipment to a UPS Store and ask the store to pack the items for you. There will be packaging fees, so please save your receipts.
- Submit your expense receipts through Coupa using the instructions earlier in this article
- You can also include your round-trip mileage to get to a UPS Store, to receive some travel reimbursement.
- Unfortunately, we can’t offer other return options, like returning your equipment to your manager, having the equipment picked up from your home, or sending you a box and packing material.
Can I keep the equipment I’m not required to return?
Yes, you can keep the following items for personal use. Display(s), dock, printer, headset, keyboard, mouse. You can also give them to friends/family, donate them, or bring them to an e-waste disposal service. Please don’t put the items in the trash since electronics contain hazardous materials. Please email it-help@redfin.com if none of the suggested options are available. We’ll send you prepaid return labels and reimburse you for packaging costs to return the items to Seattle.
What if I have personal items in the office? How do I get those items back?
Your manager will be responsible for shipping your personal items back to you.
How do I leave a Redfin cell plan?
Please see your IT equipment return email for information about exiting a Redfin cell plan. Generally, the process is: IT will connect you with a third party support team to guide you through exiting the plan, and you won’t lose service at any point as you exit the plan. Usually, you’ll just need to call the carrier’s customer service line as part of the exit process. The deadline to reclaim your line will be the same as your equipment return deadline.
Benefits
The following benefits information is provided as a general guide. When differences between this guide and the plan document occur, the terms of the Plan Document will take precedent.
When do my medical/dental/vision benefits end?
If you (and any enrolled qualified dependents) are enrolled in medical, dental, and/or vision coverage under the Redfin plans, coverage ends on the last day of the month in which your employment terminates. You will be responsible for the employee portion of your coverage for the entire month, which will be deducted from your last paycheck.
To continue medical, dental, and/or vision coverage through Redfin, you will need to elect COBRA coverage.
How do I continue my benefits under COBRA?
In approximately two weeks from your last day of active benefits coverage, you will receive a COBRA packet at your address of record in Workday from Wex with instructions on how to elect COBRA. If you are enrolled in medical, dental, and/or vision insurance at the time of your separation and you want to continue that coverage, you may elect to continue any of those plans for yourself and any of your qualified dependents through COBRA.
You will have 60 days from your benefits coverage end date to elect COBRA. When COBRA benefits are elected, they are retroactively applied to start on the date at which your benefits terminated, so you will not experience a gap in coverage. Your COBRA offering will be your 2025 elections.
Please be advised that under Health Care Reform and local legislation, some states may require you to have medical coverage and by electing COBRA you are meeting that requirement. However, it is recommended that if you need medical insurance you should research your options through your state’s exchange prior to making a decision on coverage to ensure that you do not miss out on the enrollment period through the exchange.
COBRA premiums are included in your lump sum severance payment, as outlined on Appendix A to your agreement. The COBRA rate is based on your actual benefit elections. If you want to extend your benefits coverage through COBRA, it is your responsibility to sign up and elect COBRA.
What will happen to my Health Savings Account (HSA)?
Since your HSA is your personally owned bank account for health care expenses, your account will remain intact. Your final Redfin paycheck will include your final payroll deductions and deposits into your HSA. Any questions regarding your HSA need to be directed to Optum Bank at 1-866-234-8913.
What happens to my Flexible Spending Accounts (FSA)?
If you are enrolled in a healthcare and/or dependent care flexible spending account(s), you will have 90 days from the date of your termination to access your funds through the website WEX Benefits Login | WEX Customer Login | WEX Inc. All expenses submitted at that time must be incurred prior to your termination date. If you need to contact Wex’s customer service department for questions, their number is (866) 451-3399.
What do I need to do for my commuter benefits?
Your commuter benefits funds will be forfeited upon termination date.
What happens to my Group Term Life/AD&D/Short & Long-Term Disability?
Any company-provided life insurance, AD&D, or short/long-term disability benefits through Unum will end on your last day of employment. To receive further information about maintaining coverage on an individual life insurance policy, contact Unum directly at (866) 779-1054. Applications to continue these benefits must be started within 30 days of your last day worked.
Employee Assistance Program
The EAP is a confidential resource that you can use to find support during difficult times. You can access the Carelon Behavior Health program by phone or online 24 hours a day, 7 days a week. You are eligible for up to 3 months following the end of your employment.
Click on “find a provider”
Enter “Health Trust Group” for the company name
Call (877) 890-0273
Job Support & Unemployment
Will I be able to file for unemployment?
We’re not going to contest unemployment and will classify separations as involuntary, which means employees should be eligible for unemployment. Employees whose positions were eliminated will generally be eligible for unemployment benefits, depending on the requirements of their state’s unemployment insurance program. In some states, severance may impact an employee’s eligibility for unemployment, while other states don’t consider severance pay when determining unemployment eligibility. Please note that state agencies, not Redfin, make the ultimate decision of whether an employee is eligible for unemployment. Qualifications for unemployment insurance vary by state, province or county, and only you can apply for unemployment insurance benefits. You may use your Separation Agreement or separation email as proof that you have been separated. You can print the document or email to use with your state unemployment insurance application.
Directory: State Specific Unemployment Benefits
Which date do I use for my last day of employment when I file unemployment?
Please use the termination date outlined in your HR follow-up email.
Where can I find out more information about unemployment benefits?
Please see the “Unemployment” tab on the Transition Support landing page for a directory to state-specific unemployment benefits websites.
What if I get denied unemployment?
If your unemployment claim is denied, you can review your state’s process on appealing a denial of unemployment benefits. Please note that state agencies, not Redfin, make the ultimate decision of whether an employee is eligible for unemployment.
Can I apply for another job at Redfin (now or in the future)?
Yes, you can check redfin.com/careers to see available job openings moving forward and set up custom job alerts to be notified of future openings through your external Workday candidate profile.
Would I have to interview again when a position becomes available?
You would need to apply for the position on redfin.com/careers, but the type of interview depends on the situation and length of time that has passed. This may involve the full interview process or a portion of the process, which allows us to revisit the role, scope, expectations, and discuss any changes that may have occurred on both sides. Your recruiter will be able to outline these expectations at the time.
Will job search assistance services be offered to me?
For more robust job support, employees will also be provided outplacement services with SparkEffect, which includes access to online resources and personal consultation at Redfin’s cost. Details of the service are included on the Fin page and a consultant from SparkEffectwill be reaching out to you. You can also contact them at support@sparkeffect.com or 877-755-5504. SparkEffect services includes activities and resources to produce a high-impact resume, a personal assessment of strengths/interests, interviewing and job offer negotiation resources, and strategies for addressing key interview questions, and interview preparation.
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